About Forcivity

Who we are

We are a full-service SalesforceServiceMax and IFS consultancy and system integrator, on a mission to revolutionize what customer service means. We’re dedicated to helping businesses digitally transform their service operations, leveraging technology to create impactful change and improve customer and employee experiences.  

Forcivity is your start-to-finish technology partner; from consulting to implementation, user adoption and beyond.  Our innovative approach to technology application creates meaningful change and positive outcomes for your business. 

In 2021 Forcivity merged with Jolt Consulting Group, doubling our team and cementing our spot as a leader in digital service operations. This combined team has deep experience in Salesforce, ServiceMax, and IFS technologies.   

Together, we provide a range of business and technology services aimed at producing tangible results that have a meaningful impact on our clients’ businesses. 

What we do

We add value through technology at every stage of your business, specializing in post-sales activities. The short of it: we help you serve your customers better. From digitally transforming customer and field service teams to building seamless, engaging communities, we have seen it all and can offer your business a full-service experience. 

Our strengths:

What we stand for

We’re a team of thoughtful, driven individuals that strive to make a difference in everything we do.

We strive to always operate by our Core Values:

Exceed Customer Expectations

Be Honest and Fair

Be Proactive and Take Risks

Foster Employee Growth and Learning

We are proud to join Pledge 1%, a global movement creating new normal where companies of all sizes integrate giving back into their culture and values. Pledge 1% empowers companies to donate 1% of product, 1% of equity, 1% of profit or 1% of employee time to causes of their choice.  We are excited to join Pledge 1%’s network of founders, entrepreneurs and companies around the globe that have committed to giving back. 


Jeff Oskin


Steve Baines

President & Chief Growth Officer

Jim Coleman

Chief Technology Officer

Ivan Moore

Chief Client Officer

Christina Galente

Director of HR