In 2020, the digital transformation market was valued at over $998 billion globally. A big reason for this is that digital transformation affects all industries. Some manufacturing companies use digital
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[Saratoga Springs, NY – Manchester, NH] Forcivity, a leader in business and technology consulting centralized in service, has announced that it has achieved Crest (formerly known as Gold) partner status
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According to Salesforce, only 34% of sales time is actually spent on selling, because the remainder of the time is spent on tasks such as creating quotes and proposals or
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Should your business opt for Salesforce support to ease the Salesforce implementation process? It depends. There are many benefits to implementing Salesforce CRM software, including introducing automation, streamlined processes, increased
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The customer experience (CX) and employee experience (EX) have never been more important. In fact, they’re inherently linked and are two of the driving forces of business today. Independently, each
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The success of a new Salesforce CRM implementation hinges on the due diligence put forth to prepare for it. It’s the company’s readiness that is the difference-maker between a successful
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Forcivity Celebrates Inc placement and unveils new logo amid merger with Jolt Consulting Group Forcivity has been named one of the fastest-growing private companies in America, breaking the top 400 on
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Now more than ever, companies are shifting to an all-digital, work-from-anywhere world. The demand for real time communication (RTC) has come to the forefront for most businesses. The COVID-19 pandemic
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As technicians, we’re used to technical change management — converting the current state of a particular tech stack to a future state. Organizational change management, however, is often overlooked. Organizational change
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As the organization works to maintain a loyal and satisfied customer base, Salesforce always delivers highly anticipated updates and increased service offerings. In this Summer '21 release, Salesforce delivers once
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