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Salesforce Service Analytics -
01 Apr 2021

Salesforce Service Cloud: Service Analytics

Analytics are the key to any successful business strategy. They provide valuable insight and metrics that can be leveraged to enhance business operations. That’s why Service Cloud offers service analytics.  Analytics

Top 12 Salesforce Blogs
25 Feb 2021

12 Salesforce Blogs You Should Be Reading

At Forcivity, we’re always reading, writing, and uncovering the latest for our customers in the world of Salesforce. There are many resources available. We pulled our top favorites of Salesforce

Salesforce release - spring 2021
10 Feb 2021

Salesforce Spring 2021 Release Preview

As we leave 2020 in the dust, we set our sights on Salesforce's long-anticipated Spring 2021 release. Salesforce releases contain innovative updates that push the boundaries and power of the