The customer experience (CX) and employee experience (EX) have never been more important. In fact, they’re inherently linked and are two of the driving forces of business today. Independently, each
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The success of a new Salesforce CRM implementation hinges on the due diligence put forth to prepare for it. It’s the company’s readiness that is the difference-maker between a successful
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Forcivity Celebrates Inc placement and unveils new logo amid merger with Jolt Consulting Group Forcivity has been named one of the fastest-growing private companies in America, breaking the top 400 on
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Now more than ever, companies are shifting to an all-digital, work-from-anywhere world. The demand for real time communication (RTC) has come to the forefront for most businesses. The COVID-19 pandemic
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As technicians, we’re used to technical change management — converting the current state of a particular tech stack to a future state. Organizational change management, however, is often overlooked. Organizational change
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As the organization works to maintain a loyal and satisfied customer base, Salesforce always delivers highly anticipated updates and increased service offerings. In this Summer '21 release, Salesforce delivers once
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Jolt Consulting Group, now operating as Forcivity, has helped several manufacturing businesses implement new CRM solutions to improve and make key upgrades to existing systems. Our case studies of some of
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The next generation of manufacturing leaders is starting to embrace the cloud and make digital transformation its main initiative. Modern-day demand planning requires more attention to manufacturing customer experience (CX),
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This first appeared on Field Technologies Online in January 2021 The fourth revolution in manufacturing is here, and it’s not only reshaping the way things are made but also evolving the
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