Forcivity Solutions

Forcivity consultants are experienced business and technology veterans, providing the high-level expertise and direction required to address your business technology related needs.

We have an extensive, proven track record of producing real results by developing and implementing sensible and robust technology solutions that will directly contribute to your organization’s success and bottom line.

Vertical Markets

How can we help?

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Salesforce Optimization

Architecture and Optimization

We evaluate the entire business process and technology ecosystem, ensuring the resulting Salesforce instances fit seamlessly into your organization’s enterprise technology landscape.

Development and Integration

We have the design and development resources you need for your project, big or small. Let our development team show you how we can solve your needs.

Instance Consolidation and Separation


Consolidating or splitting instances is more than just moving data around. Our consultants help our clients create the total picture of what’s needed for a successful outcome.

Engage and Empower

Thinking about deploying, or updating, a Salesforce community internally, or for your customers or partners? Let our team help you get off on the right foot and empower your employees, customers, and partners to lower support costs and increase customer success.

Self-Service

Optimize the support experience for your support reps, customers, and partners. Use Knowledge to provide self service and lower support costs while improving customer satisfaction. .

Collaborate

Enable and engage your customer using questions, groups, files, and more. Let us help your organization define a comprehensive community, engagement, and recognition strategy based on your needs.

Forcivity’s Component Pack for Lightning

Unleash your designs with the Forcivity Component Pack for Lightning. This Lightning application gives you a rich set of components for use within Community Builder.

Community Solutions

Service Solutions

Deliver a Great Support Experience

Whether you are just starting with Salesforce, or have an existing implementation, let our team help you empower your employees, customers, and partners to lower support costs and increase customer success.

We have the experience, thought leadership, and solutions to make your support experience great, for your employees, customers, and partners, while insuring your organization gets the most from your Salesforce investment.

Knowledge and Self-Service

Ensure your team is leveraging the potential of Service Cloud by using Knowledge to deliver effective support, reduce call volume, provide self-service to your customers and partners, while improving customer and employee satisfaction.

Omni-Channel Support

Take advantage of the multiple support channels to provide support to your customers and partners how they want it, when they want it.

Salesforce Einstein

With Salesforce Einstein, you can discover new data insights automatically and act in real time, all within Salesforce. Understand what happened, how it happened, and the reasons why.

Contact, Lead, and Opportunity Management

Forcivity will analyze your current processes, goals, and metrics to insure your organization can close more deals, improve your team’s productivity, and delight your customers.

Marketing Automation

Let us show you how Pardot and Marketing Cloud automation can help your business create more leads, generate pipeline, and empower your sales team to close more deals.

Correlead

Let us show you how to better manage your lead assignment process. Correlead helps match leads to existing accounts simply and quickly.

Salesforce Einstein

With Salesforce Einstein, you can discover new data insights automatically and act in real time, all within Salesforce. Understand what happened, how it happened, and the reasons why.

Sales Solutions


Need more information?

Whether you are interested in our products or services,
let us know how we can help.