In today’s digital economy, engagement with your customers, partners and employees has never been more important. While most companies understand that, few know exactly how to do it. Forcivity is here to help.
Salesforce Experience Cloud, using Communities, can significantly enhance your online service experience for customers, partners, and internal users or employees. You can increase customer engagement by using groups, questions, files, and more. Each experience can be highly customized, meeting the demands for personalized content and giving your users exactly what they need, when they need it.
Increase Customer Engagement
Enable and engage your customers using questions, groups, files, and more. Let us help your organization define a comprehensive engagement and recognition strategy based on your needs.
Create Customized Experiences
Today's users demand personalized content. You need to give your users what they need, when they need it, in the way they want to consume it.
Increase Customer Satisfaction
On average, loyal customers are worth up to 10 times as much as their first purchase. Keep them loyal and happy through a great community experience.
Let Forcivity build your perfect Community.
Work with the Salesforce experts and create engaging, dynamic experiences for your stakeholders.
Salesforce Customer Community
Customers will always have questions. If your organization lacks easy access to answers to commonly asked questions, you risk losing current or potential customers. No one wants to jump through hoops to receive a response to a concern. By implementing a customer community, finding answers and asking questions is simplified and streamlined. Salesforce’s customer communities function as self-service portals that offer FAQs, discussion pages, articles relevant to the products and services you offer, and process documentation.
Salesforce Partner Community
Partners to your company are also in need of a collaborative platform. Partner communities are an all-encompassing destination for resellers and sales teams. By creating a single portal that provides all of the necessary information, collaboration, and company data, partners can work more efficiently and accurately to close in on the best business opportunities.
Salesforce Employee Community
Employees often need to share information and files, retrieve and read company announcements and documents, as well as manage projects. Rather than using separate platforms for these needs, an employee community takes care of this in one comprehensive portal. File sharing and requests for information or knowledge become more efficient and streamlined.
Accelerate your project with Saber
If you’re tasked with building an engaging experience for your customers, where do you start?
Saber slashes through your blockers, doubles your productivity, and puts you in charge of your own projects.
This pack of pre-defined, customizable Lightning Web Components allows you to build anything from a simple button to a complex record list with just a few clicks.
No code required.